| Virtual
Client Services
Coast
to Coast acts as an invisible extension of its clients by providing
"virtual client" services to the nation's largest retailers.
Coast to Coast receives orders, handles all accounting and retail
store billing operations, prepares products to conform to wholesale
buyers' specifications, and schedules trucking and shipping services.
As such, Coast to Coast, virtually appears to the retailers to be
our client.
Retail
Stores
Heading Coast to Coast ships to the nation's leading retailers in
three ways:
1) Direct to individual stores
2) Direct to distribution centers
3) Pre-packed for individual stores in batch shipments to distribution
centers. Retail
stores currently serviced include:
• Army & Air Force Exchange Service
• Bed, Bath & Beyond
• CVS Pharmacies
• Dr. Leonard's Catalog
•
Eckherd Drug
• Fingerhut
• Home Shopping Network
• J.C. Penny
• Kitchen Collection
• Kmart
• Le Gourmet Chef
• Rite Aid Corporation
• Sears
• Shop@Home
• Target
• Wal-Mart
Retail
Support Services
Specific "virtual client" services include:
•
Set-up of E.D.I. services for client
• Assist in setup of e-commerce consumer Website
• Assist in setup of client B2B Website
• Setup client service operations for wholesale distribution
• Management of consumer & tech support
• Warranty administration & service
Activity
Reports
Coast to Coast provides over 100 standard reports, and can customize
reports reflect all aspects of product sales, inventory and shipping.
Case
Histories
Our fulfillment services on behalf of our clients for retail stores
can be as varied as the stores and the products themselves. See
a few case histories.
E.D.I.
(Electronic Data Interchange )
"Most major retailers issue purchase orders via Electronic
Data Interchange (E.D.I.). All subsequent correspondence regarding
the shipments, including invoicing, is through E.D.I. Coast to Coast
acts as a "virtual vendor," handling all E.D.I. business
with its client's retail customers. Since all "back room"
operations are are handled by Coast to Coast, our clients can concentrate
of sales and manufacturing, knowing that the retail fulfillment,
shipping, and billing aspects are taken care of.
Get
A Quote
We offer 2 ways for you to get a quote:
1. A quick email for us to contact you.
2. Take the mini-survey. Completing it will save time in the long
run, but will take more time initially. The mini-survey could give
you the most detailed response for your needs. We'll get back to
you usually within one business day.
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